Living Wall offers you a range of decorative solutions for your homes and workspace or those of your family and friends. You will find an ever evolving collection to help you personalize your environment.
Living Wall accepts payments through PayPal.
In cases of cancellations and refunds they shall be made via PayPal within 5 working days of agreement.
All items are shipped within 5 business days of receipt of payment and arrival times depend on your location but are usually between 3 and 20 business days.
We ship with registered mail and provide you with a tracking number which can be checked via your local postal service website, we are not responsible for delays of the postal service or customs clearence. International shipping handling costs are not refundable.
I ship to your registered etsy address, if you wish to have the item shipped to another address please specify in your “message to seller” when ordering. You may also request courier services, insurance or gift wrapping if you wish, please contact me for prices.
Living Wall does not take responsibility for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery.
To be sure that our colours and our vinyl are suitable for your decorating needs we offer a free sample service so that you can test colours and surfaces. Please send us a convo if you would like a sample. We only use high quality Avery and Oracal vinyl and are not responsible for issues with the buyer's walls or other surfaces. Please request a free sample if you have concerns about the surface on which you wish to apply the decal.
If for some reason you are not happy with your decal I can exchange it for another – shipping costs to be covered by the buyer – if the unused decal is returned within 30 days from the postmark on the package. Custom orders are NOT refundable.
I am really interested to have your feedback so if you have any suggestions, comments or problems please get in touch!
I use high quality Avery and Oracal matte finished vinyl that has an outdoor life of 3 years but will last much longer indoors.
While it is removable it is not repositionable.
Your decal should be applied to a clean, smooth surface. It is best not to apply your decal to a freshly painted wall; you should wait at least two weeks.